Welcome to the BusyBoards London FAQ page, your ultimate resource for all information related to our original Busy Boards. Whether you’re a parent, caregiver, or simply curious about our products, we’ve compiled answers to frequently asked questions to assist you. Here’s what you can expect to find on our FAQ page:


1. Comprehensive Information: Get detailed insights into our Busy Boards, including their features, materials, and safety standards.

2. Product Availability: Find out about our current stock availability, popular designs, and customisation options.

3. Ordering Process: Learn how to place an order, payment methods accepted, and shipping details.

4. Care Instructions: Discover tips on maintaining and cleaning your Busy Board for prolonged use.

5. Customisation Options: Explore the possibilities of customising your Busy Board to suit your child’s preferences.

6. Safety Concerns: Understand the safety measures we implement in our products to ensure your child’s well-being.

7. Customer Support: Find assistance for any queries or concerns you may have regarding our Busy Boards.


Explore our FAQ page to streamline your experience with BusyBoards London!

Orders are often placed months in advance due to limited capacity and high demand. We work with a 6-week lead time.

Regrettably, we have reached full capacity for Christmas orders and have temporarily closed the books. We are working to open up new slots in November. Please stay tuned on our Instagram for updates.

From around 12-15 months onwards, children can use Busy Boards with individually made, age-appropriate activities.

Our sensory boards are customised to meet each user’s specific requirements and are suitable for children and adults with Special Educational Needs.

We will select the components for your board based on the information provided in the order form.

Yes! We are based in North London. Please contact us once you have ordered and we will refund the postage cost.

Yes we are able to deliver outside the UK, although, local customs will be paid by the buyer and shipping prices can get expensive. please email [email protected] if you would like to discuss further 

Busy Boards do not come with screws or equipment to attach them to the wall. They are recommended to be used flat on the ground or attached to a stand

Yes, the stands are made and sold exclusively for Busy Boards 123. These can be added to your Busy Board order or bought separately at a later date through the Busy Board Shop

Yes, the most popular themes are pastel rainbows, jungle, nature, flowers, under the sea & Disney/TV characters*.

If the theme you have in mind is not listed as an option, please contact us at [email protected] to discuss.

All of our boards undergo stringent internal safety testing. For more information, please refer to the Safety tab on the homepage.

Sorry, but all necessary information must be provided when placing an order.

Yes! We take PayPal ‘Pay in 3’. Subject to PayPals own credit rating, PayPal will split your purchase into 3 interest free payments.

For more information, please visit:

Paypal: Click HERE or copy and past https://www.paypal.com/uk/webapps/mpp/paypal-payin3/faq 

*Please note Busy Boards London is not affiliated or associated with any official merchandise